TERMS AND CONDITIONS — Gurosun Georgia

The following Terms and Conditions form an integral part of the Rental Agreement signed between Gurosun Georgia (the Lessor) and the customer (the Lessee).
By signing this agreement, the renter confirms full understanding and acceptance of each clause contained herein.

AUTHORIZED DRIVER

The only authorized driver of the rented vehicle is the person who signs the agreement.
An additional driver may be added if they meet the requirements listed under Driver Competence Criteria. This service carries an extra fee, and the second driver must also present a valid passport and driver’s license.

By signing the rental agreement, the renter agrees:

• Not to allow anyone else to drive the vehicle unless officially approved by Gurosun Georgia representatives;

• Not to hand over the vehicle to anyone who does not meet the company’s or Georgia’s legal driving requirements (including age, license validity, or restrictions);

• Not to let anyone under the influence of alcohol, drugs, or similar substances operate the car.

DRIVER COMPETENCE CRITERIA

All drivers must meet the following standards:

• Minimum age: 21 years;

• Minimum driving experience: 1 year.

A valid driver’s license and passport must be presented at the time of rental.
The license must contain Latin characters; if not, a notarized translation or International Driving Permit (IDP) is required.

GUROSUN SERVICE LOCATIONS

Gurosun Georgia operates three official branches where cars can be collected and returned:

• Tbilisi Downtown & Tbilisi International Airport

• Kutaisi Downtown & Kutaisi International Airport

• Batumi Downtown & Batumi International Airport

When booking an airport pickup, flight details are mandatory.

NOTE: Airport pick-up or drop-off services incur an additional charge of 25 USD.

One-Way Rentals

One-way rentals are available between Gurosun Georgia’s service locations.
This option must be mentioned in the agreement. Any change to the drop-off point must be pre-approved by Gurosun Georgia.

Driving Outside Georgia

If the renter wishes to drive outside Georgia, a special permit and power of attorney must be obtained.
The only approved international destinations are Turkey and Armenia.
Issuance of this document carries an administrative fee of 80 USD.

VEHICLE DELIVERY AND RETURN TERMS

The vehicle will be provided clean, in full working condition, and with a full tank of fuel.
The renter confirms this by signing the Vehicle Pick-Up Form, an integral part of the agreement.

At the end of the rental period, the renter must return the car at the agreed time and location, in the same technical and visual condition, together with all accessories, documents, and registration papers.

After inspection, both parties sign the Vehicle Return Act, confirming that the condition matches the initial handover.
The vehicle must be returned clean and with a full fuel tank.

• Returns outside business hours remain under renter responsibility until the car is inspected and the Act of Return is signed.

• A delay of over 1 hour results in a half-day charge; over 2 hours results in a full-day charge.

• If the car is returned dirty, a cleaning fee will apply depending on vehicle type.

• Missing fuel is charged at a fixed rate per liter.

VEHICLE USE POLICY

The rented vehicle must be used strictly in accordance with the registration and technical conditions.
The renter is responsible for the safety of all provided documents and equipment.

The vehicle must not be used for:

• Driving in restricted or hazardous areas;

• Any criminal or illegal purposes;

• Sub-leasing to third parties;

• Driving lessons or training;

• Racing or high-speed competitions;

• Animal transport without prior approval.

NOTE: Pet transport requires pre-authorization from Gurosun Georgia and use of a proper carrier. Any interior damage caused by animals must be compensated by the renter.

PAYMENT REGULATIONS

By accepting these terms, the renter authorizes Gurosun Georgia to charge their credit card or other payment source for:

1. Rental fees;

2. Security deposit;

3. Full fuel tank reimbursement (if applicable).

All charges must be settled before the start of the rental.
The security deposit is released after the return inspection and signature of the Vehicle Return Act.
Refunds to the customer’s account depend on bank processing times (up to two weeks).

Accepted Payment Methods

• Credit / Debit Cards (Visa, MasterCard, American Express)

• Bank Transfer

• Cash (in GEL at the official National Bank exchange rate)

INSURANCE POLICY

All Gurosun Georgia vehicles are covered by a CASCO insurance package with renter liability (franchise).
Coverage includes:

• CDW – Collision Damage Waiver: covers damage resulting from a traffic accident;

• TPL – Third-Party Liability: covers damage to other parties’ property or health;

• TP – Theft Protection: covers car theft, subject to deductible payment by the renter.

Insurance costs are included in the rental price.

CUSTOMER PROPERTY LIABILITY

Gurosun Georgia is not responsible for personal belongings left in the car after return.
Please make sure you check all compartments before handing over the vehicle.

ACCIDENT AND DAMAGE REPORTING POLICY

In the event of any accident, theft, or damage, the renter must immediately:

1. Stop the vehicle and avoid moving it until police arrive;

2. Contact the road police and notify Gurosun Georgia representatives;

3. Inform the insurance company.

Failure to comply with these steps makes the renter fully liable for damages.

The renter must keep all keys, registration documents, and remotes safe.
In case of theft, these items must be returned to Gurosun Georgia.

If the renter refuses to cooperate with the police or insurance investigation, they assume full financial responsibility for all damages.

If damage or missing items are discovered after return (e.g., due to darkness, weather, or dirty condition at inspection), Gurosun Georgia reserves the right to claim compensation post-return.

TRAFFIC AND PARKING FINES

By signing the rental contract, the renter accepts responsibility for all traffic and parking fines incurred during the rental period.

If Gurosun Georgia pays such fines on behalf of the renter, the renter must reimburse the full amount along with any administrative fees.
Copies of the fine documents and payment receipts are available upon request.

PRIVACY POLICY

By entering into this agreement, the renter authorizes Gurosun Georgia to store and process personal data for operational, legal, and statistical purposes.
If the renter breaches the contract, Gurosun Georgia may share personal data with legal or public authorities as required by Georgian law.

VALIDITY OF TERMS

Gurosun Georgia reserves the right to modify these Terms and Conditions at any time without prior notice.
In case of dispute, the parties should attempt to reach a mutual settlement.
If no resolution is achieved, the matter will be referred to the Supreme Court of Georgia, following the laws of the Republic of Georgia.